Appointment Information

Appointments

You’ll be sent a text or email to confirm your appointment. If you don’t respond, we’ll consider it a confirmation.

If you’re unwell, please let us know as soon as possible so we can reschedule as needed. If you’re on antibiotics, kindly inform us when making the appointment.

Remember, your appointment is reserved exclusively for you. Should you wish to bring a guest who also requires treatment (a plus 1), please let us know as we have specific protocols for scheduling such treatments.

If you are going to be late, please let us know as soon as possible.

Late or No Show Appointments

We ask that you arrive a few minutes early for your scheduled appointment to fill out any needed paperwork. We understand that things happen and schedules can change, if you need to cancel or reschedule, please provide 24 hour notice to avoid being charged the deposit fee.

If you arrive late to your appointment, we will do our best to accommodate your treatment with the remaining scheduled time.  However, to respect our provider’s time and other scheduled appointments, we may need to reschedule your appointment if more than 15 minutes late.

No-show appointments will be charged $100 if no notice is given.

Payment Policy

Payment is due in full upon completion of service.

A $50 deposit is required for appointments. This deposit will be applied to your service.

We understand that things happen and plans change, however, we reserve the right to charge a cancellation fee if less than 24 hour notice is given.  This fee is equal to the deposit cost of the appointment.